Terms of Use and Privacy Policy

  1. I. About us

    1. This website available at www.comgraph.com.pl (hereinafter: “Website”) is owned by COMGRAPH SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ having its registered office in Szczecin, entered into the National Court Register under the KRS [National Court Register] no: 0000134178, district court keeping the company’s documentation: District Court Szczecin – Centrum in Szczecin, 12th Commercial Division of the National Court Register, share capital PLN  110,000.00, place of business activity and service address: ul. Goleniowska 55c, 70-847 Szczecin, NIP: 8511018057, REGON: 810782665, email: drukarnia@comgraph.com.pl, telephone number: 91 469 2111 (hereinafter: “Comgraph”, “Owner” or “Controller”)
    2. Legal Disclaimer:
      This Website is not an online shop and it is impossible to conclude a sales agreement through it (this means, among others, that advertisements, prices and other information about products presented on the Website should not be deemed to be an offer and constitute, at most, an invitation to conclude an agreement). A sales agreement may be concluded as a result of a query directed to Comgraph after the parties have agreed the details of such an agreement – however, the conclusion and terms of such an agreement are subject to COMgraph’s general terms and conditions of product sales.
  2. II. Use of the Website

    1. The Website is available to all Internet users. COMgraph uses the Website to present information about its business activity and products.
    2. Proper use of the Website is subject to the following requirements:
      – Computer, laptop or other multimedia device with Internet access.
      – Web browser: Mozilla Firefox 11.0 or later, Internet Explorer 7.0 or later, Opera 7.0 or later, Google Chrome 12.0.0 or later.
      – Recommended screen resolution: 1024×768.
      – Turning on cookies and Javascript in the web browser.
    3. Using the Website is free of charge. You should use the Website in keeping with the law and good practices, observing personal rights, personal data protection and the rights of the Controller, other Website users and third parties, including copyrights and intellectual property rights. Any illegitimate actions, which could hinder the functioning of the Website, are prohibited. It is also prohibited to deliver content which is in violation of the law.
    4. You may opt out of using the Website at any moment by closing the Website or the web browser.
      Should you have any issues or questions related to the use of the Website or other questions, please contact the Website Owner:
      – via email: drukarnia@comgraph.com.pl or
      – by post: Comgraph Sp. z o.o. .  ul. Goleniowska 55c, 70-847 Szczecin.
      In your query please specify (1) the details and circumstances of the object of the query; and (2) the contact data of the submitting person. We will review your query within 14 calendar days.
  3. III. Personal data, statistical data and cookies

    1. Cookie Policy
      What are cookies?
      Cookies are small text files sent and stored on your computer, smartphone or any other device on which you connect to the Internet. They are downloaded via a web browser during your first visit on a website. They do not change the configuration of your device. The files allow us to adapt the website to your expectations, facilitate navigation and ensure the efficiency of security procedures.What are the advantages of cookies?
      Cookies allow us to assess the preferences and opinions of our users as well as to improve the website and adapt online communication to the user. Cookies used on our websites do not collect identifiable information.What types of cookies are used on our website?
      • Session cookies – temporary files stored in the web browser file until the user leaves the website; they are necessary to improve the functioning of some applications and to correctly display the website contents.
      • Permanent cookies – used to adapt the website to the user. These files remain in the browser for a longer time than the session cookies. This period is subject to the user’s browser settings. Permanent cookies enable the delivery of information to COMgraph Sp.z o.o.  during each visit.
      The cookies do not change the configuration of the end device and its software.

      How to change cookie settings in my browser?
      You may change the way cookies are used by your browser, block or remove cookies from COMgraph Sp. z o.o at any moment.
      The procedure for controlling and removing cookies is different for each browser.
      Information about changing cookie settings in various browsers can be found in the Help section of each browser. Information for mobile devices is available in the Help section of the web browser.

    2. Privacy Policy
      The Privacy Policy is compliant with the Regulation of the European Parliament and the Council (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC. GDPR regulates the processing of personal data and applies in equal measure in all European Union countries.
      2.1. Personal Data Controller:
      COMgraph Sp. z o.o. ul. Goleniowska 55c, 70-847 Szczecin, Tel. (+48 91) 469 21 11, fax (+48 91) 432 65 29, drukarnia@comgraph.com.pl, NIP [Tax Identification Number]: 851-10-18-057, REGON: 810782665, Paid share capital PLN 110,000.00. Company registered in the District Court Szczecin-Centrum in Szczecin, 17h Division, KRS [National Court Register] no 0000134178
      2.2. Scope of Data Processing
      In relation to the User’s usage of the Service, the Controller collects data necessary for the performance of the offered services, as well as information about the User’s activity in the Service. Your personal data shall be collected and used only subject to your consent, except in situations where it is impossible to grant prior consent, and such data processing is permitted by the law.
      2.3. The purposes of the processing of your personal data
      We collect, process and use your personal data for the following purposes:
      -Conclusion and performance of contracts
      -Customer service
      Provision of broadcast media services, e.g. for the purpose of processing orders for products and services offered by us online.
      Your personal data shall be processed based on the legal principles:
      Article 6, par. 1, letter a) the data subject has given consent to the processing of his or her personal data for one or more specific purposes;
      Article 6, par. 1, letter b) processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;
      Article 6, par. 1, letter c) processing is necessary for compliance with a legal obligation to which the controller is subject;
      Article 6, par. 1, letter d) processing is necessary for compliance with a legal obligation to which the controller is subject;
      Article 6, par. 1, letter f) processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.
      2.4. Processing of the personal data of customers
      a. Establishing contact
      Information provided to our company by you when contacting us by phone, email or via a contact form shall be used by us pursuant to Article 6, paragraph 1, letter a) of GDPR, for the purpose of answering your questions. The contact will be recorded in the register so that we may prove that the contact was compliant with legal requirements. Your consent shall be obtained when filling out the contact form, and this Privacy Policy is referenced in it. We shall immediately remove data collected in this manner after concluding a given conversation and resolving the case.
      b. Miscellaneous
      Pursuant to Article 6, par. 1, letter c) and f) of GDPR, we use and store your personal data and – where necessary – technical data for the purpose of preventing the improper use of data and other unlawful behaviour on our website, or for the purpose of investigating such cases, e.g. to ensure the security of data in the case of an attack on our IT systems. We can take such actions based on the rulings of public authorities or common courts, if so required by the law, as well as to protect our rights and interests and in order to facilitate our legal defence.
      2.5. Used analytical functions
      We use the SALESmanago software to analyse users’ activity and adapt marketing activities to their preferences. SALESmanago provides, among others, information about the subpages visited by the user. We can use the data collected via SalesMANAGO to automatically adapt the contents to the website users. We also use Google Analytics for analytical functions. Both functions have their own privacy policies.
      2.6. Contact form
      The Controller can be contacted using electronic contact forms. Use of the form requires the provision of the personal data necessary to contact the user and reply to his or her query. The user can also provide other data to facilitate contact or query processing. The provision of data marked as mandatory is required for the admission and processing of the query. In the case of the failure to facilitate such data, the query cannot be processed. The provision of the other data is optional.
      Personal data is processed: to identify the sender and process his or her query submitted via the form – the legal basis is the need to process in order to perform a service agreement (Article 6, par. 1, letter b) of GDPR);
      2.7. Social media
      The Controller processes the personal data of users visiting the Controller’s social media profiles (Facebook, YouTube, Instagram, Twitter). Such data is processed only in relation to the management of the profile, including to inform the Users about the Controller’s activity and to promote various events, services and products, as well as to communicate with the users via the functions available in social media. The legal basis for the Controller processing personal data for this purpose is legitimate interest (Article 6, par. 1, letter f) of GDPR) in promoting the Controller’s brand, and building and maintaining a community related to the brand.
      2.8. Your rights
      It is our duty to inform you of your rights related to the collection of your data. If you wish to exercise any of these rights, please send us a message. You can use the following contact data without incurring any costs except those charged by your telecommunication services provider for sending the message:
      e-mail: drukarnia@comgraph.com.pl
      post: ul. Goleniowska 55c, 70-847 Szczecin,
      For your safety, we reserve the right to obtain further information when answering to existing queries in order to confirm your identity. If identification is impossible, we also reserve the right to refuse to react to your query.
      a. You have the right to request information related to your personal data stored by us.
      b. You have the right to request the rectification and/or completion of your personal data;
      c. You have the right to request to restrict the processing of your personal data if you question the accuracy of the data stored about you, if such processing is unlawful and we no longer require these data.
      d. You have the right to obtain a copy of the data provided to us, which shall be delivered to you in a standard electronic format.
      e. If your personal data is processed for a legitimate interest under Article 6, par. 1, letter f) of GDPR, you have the right to object to the processing at any moment, pursuant to Article 21 of GDPR.
      f. You have the right to withdraw your consent to data collection at any moment, effective from the moment of withdrawal. This shall not affect data collected prior to withdrawal.
      g. If the processing of your personal data violates data protection laws or if your data protection rights were violated in any other way, you can lodge a complaint with a regulatory body.
      Upon the removal of your data, you shall no longer have access to services related to our products via our website.
      We shall not remove data which we are required to store due to statutory requirements, requirements of the company’s Articles of Associations or contractual requirements; however, the processing of such data shall be restricted so as to prevent it from being used for other purposes.
      2.9. With whom do we share your personal data?
      We shall disclose personal data to external entities in connection with service performance, in particular banks and payment service providers, entities providing legal, audit services, courier companies (in relation to order performance), marketing agencies (within the scope of marketing services).
      2.10. Data retention period
      We shall process and store your personal data only as long as it is necessary to fulfil the purpose for which they are stored or so long as we are required to do so by law or regulations. As soon as the purpose ceases to be applicable or is fulfilled, your personal data shall be removed or their processing shall be restricted. In the case of the restriction of data processing, such data shall be removed as soon as the data retention periods imposed by laws, company Articles of Associations or contractual provisions cease to prevent such removal, provided there are no reasons to assume such removal would threaten the legitimate interests and provided such removal would not require a disproportionately extensive effort due to the special nature of storage.
      2.11. Safety of your Data
      COMgraph Sp. z o.o. uses the SSL protocol to protect the personal data of its Customers.
      The SSL certificate is a tool which encrypts data sent by electronic means, between the server and the user, in order to prevent the interception of confidential data. SSL certificates guarantee the trustworthiness of the websites they protect, and users connecting to a SSL-secured website can be sure they are connecting securely to the correct service.
      Matters not regulated herein shall be subject to the Regulation of the European Parliament and the Council (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.
  4. IV. Links

    1. The Website may contain links to other websites. The Controller recommends that after opening another website you read the privacy policy set out on it. This privacy policy only concerns this Website.
  1. V. Copyrights

    1. Copyrights and intellectual property rights to the Website as a whole and the contents, graphics, works, designs and marks available on it belong to the Owner or other authorized third parties, and are subject to copyrights and other provisions of the generally applicable law. Use of Website contents is permitted without limitation within the scope of personal use. Use of Website contents within a different scope requires the prior explicit consent of the Controller or other authorized third parties.
  2. VI. Contact us

    1. Should you have any issues or questions related to the use of the Website or other questions, please contact the Website Owner
      – via email: drukarnia@comgraph.com.pl or
      – by post: Ul. Goleniowska 55c, 70-847 Szczecin.