Privacy Policy

The online service available at www.comgraph.com.pl ensuring appropriate storage of personal data, meets the legal and technical requirements resulting from relevant universally applicable legal provisions. The online service is operated in accordance with the provisions of the Act of 29 August 1997 on personal data protection (consolidated text in the Journal of Laws of 2002, No. 101, item 926 as later amended) and the Act of 18 July 2002 on provision of services by electronic means (Journal of Laws No. 144, item 1204 as later amended).

  1. I. General provisions

    1. The Administrator of data acquired from orders placed via electronic mail shall be COMgraph sp. z o.o., entered into the Register of Entrepreneurs of the National Court Register under No. 0000134178 (District Court Szczecin – Centrum in Szczecin, Commercial Division XIII of the National Court Register) seated in Szczecin, ul. Goleniowska 55, 70 – 847 Szczecin, of Tax Reference Number (NIP): 8511018057, Business Entity Index Number (REGON): 810782665.
    2. The online service at www.comgraph.com.pl operates in accordance with the provisions of the Act of 29 August 1997 on the protection of personal data (consolidated text in the Journal of Laws of 2002, No. 101, item 926 as later amended) of the Act of 16 July 2004 Telecommunications law (Journal of Laws of 2004, No. 171 item 1800) and the Act of 18 July 2002 on provision of services by electronic means (Journal of Laws No. 144, item 1204 as later amended).
    3. The Administrator applies appropriate technical and organisational measures to ensure safety of processed personal data, in particular, secures the data from unauthorised access, from being taken by unauthorised personnel, from being processed in breach of the Act as well as from being modified, lost, damaged or destroyed. The Administrator ensures due diligence assessed from the point of view of requirements to be met by an entity acting in the capacity of administrator for performing duties in accordance with this privacy policy and the universally applicable provisions of the law.
    4. The Administrator lawfully collects personal data for the purposes set forth in this privacy policy.
    5. The Administrator stores personal data in appropriate files not longer than necessary for the purpose of processing thereof.
    6. Access to personal data of service users shall be available to Administrator or selected personnel of Administrator subject to Paragraph 7.
    7. All personnel of Administrator have been properly trained in personal data protection.
    8. Neither Administrator nor entities indicated in Paragraph 6 shall pass on, sell or render available collected personal data to any other persons or institutions, except upon request of the data subject.
    9. The Administrator shall protect the personal data passed on by users against loss, destruction, disclosure and access by unauthorised persons or inappropriate use.
    10. The Administrator is entitled to reveal the personal data to entities authorized on the basis of relevant provisions of the law. The Administrator shall pass on personal data of a user to government administration authorities, to law enforcement agencies and judicial authorities at their explicit request and only in the event of circumstances determined by the law.
    11. The Administrator of personal data processes them to the extent necessary for implementation of contracts concluded via electronic mail and for the purposes related to direct marketing of own products.
  2. II. Purpose of personal data collection and the basis for processing thereof

    1. Personal data processing shall be allowed where:
      the data subject gives their consent thereto unless the processing consists in erasing the data concerning the subject,
      it is necessary for exercising a right or meeting an obligation resulting from a legal provision,
      it is necessary for implementation of a contract, where the data subject is party thereto or where it is necessary to take measures before entering into a contract upon request of the data subject,
      it is necessary to perform legally defined tasks for the public benefit,
      it is necessary to achieve lawfully justified objectives implemented by data administrators or data recipients, and the processing shall not violate the rights and freedoms of the data subject; a legally justified purpose shall be deemed in particular the direct marketing of own products or services of data administrator and asserting claims on account of economic activity conducted.
    2. The Administrator of personal data collects the personal data for the purposes indicated below:
      entering into a contract and order execution;
      delivering products and possible handling of complaints;
      providing answers via contact form;
      direct marketing of own products in the event of consent granted by a user.
    3. The Administrator processes the data of users:
      name of the contractor;
      forename and surname of person authorised to represent the user, e.g. a firm’s employee;
      delivery address (street, house number, postal code, town/city, state);
      invoice address(street, house number, postal code, town/city, state);
      e-mail address;
      telephone number;
      Tax Reference Number (NIP).
    4. Alternatively, a user may provide different type of information, in particular, their opinion on the service, products or services most often used or the worth of printed products most frequently ordered.
    5. The user voluntarily provides the Administrator with its personal data.
    6. The Administrator processes the provided personal data in accordance with a prior and explicit consent of a service user or under Art. 23 (1) (3) of the Act on personal data protection.
    7. Administrator shall transmit, to a selected carrier, the collected personal data of a client so far as is necessary to effect a delivery to a client.
  3. III. The right to access, correct, delete personal data, to correct, delete or demand that the use thereof shall cease.

    1. The user has the right to access the content of its personal data and correct them.
    2. Each user shall be entitled to control processing of data in respect of itself and included in a database maintained by the Administrator, in particular to demand: updating, supplementing, rectifying personal data, temporary or permanent cessation of processing or deletion thereof in the event they are incomplete, outdated, untrue or were collected upon a breach of the act or prove to be useless for implementing a purpose for which they were originally collected.
    3. Demands referred to in paragraph 2 may be passed on to the Administrator via e-mail: drukarnia@comgraph.com.pl or posted to the postal address: COMgraph sp. z o.o. ul. Goleniowska 55c, 70-847 Szczecin.
    4. Administrator shall reply to a user’s demand without undue delay.
    5. In accordance with the legal provisions in force, in the event of a demand to delete personal data of a client, this shall not apply to personal data of a client included in a sale document stored for fiscal purposes.
  4. IV. Cookie policy

    1. This service uses the cookie file technology. Cookies are IT data, in particular text files, which are stored in the user’s terminal equipment and are intended to use the service website.
    2. Files referred to in paragraph 1 ensure recognition of user’s equipment as well as proper display of a website adjusted to its individual preferences.
    3. The service shall use different types of cookies, e.g.:
      1. Permanent cookies, i.e. cookies with the storage period on the user’s terminal equipment lasting for a period defined in parameters of a given file or until removal of cookies by the user itself;
      2. Temporary cookies, i.e. cookies, which are deleted upon finishing the so-called session i.e. logging out from the website, leaving the website or closing an internet browser, which displays the website;
      3. Own cookies, i.e. cookies placed on the website by the service proprietor (Administrator);
    4. The service makes use of cookies for the following reasons:
      1. To adjust the content of the service website to match preferences of users;
      2. To optimise the use of service website by users;
      3. To create anonymous statistics to help understand the manner in which a user uses the website which enables improvement of its structure and content.
    5. The entity placing cookies on user’s terminal equipment and acquiring access thereto shall be the Administrator.
    6. Cookies shall also be used by entities cooperating with the Administrator. The online service makes use of services provided by SalesManago service and printserver24.eu, which employ their own privacy policy.
    7. Cookies are not used to process or store personal data of users. The Cookie mechanism shall not be used for users’ identification or to acquire any information on them. The above-stated reservations do not refer to data processed or stored by SalesManago service.
    8. Software to browse websites (internet browser), usually by default, allows storage of cookies on a terminal equipment of a user. Users may  make changes to settings in this respect. An internet browser enables removal of cookies. It is also possible to automatically block cookies.
    9. Restricting the use of cookies may affect some of the functionality of access to the service website.
    10. Information on some behaviour of users are subject to logging in the server layer. The data shall be used exclusively for purpose of administrating the service and the ensure a most efficient handling of hosting services.
    11. Viewed resources shall be identified by URL addresses. Moreover, registering shall include:
      1. Date of query;
      2. Date of reply;
      3. Name of user’s station – identification effected via http protocol;
      4. Information on errors occurring during realisation of http transaction;
      5. URL address of a website previously visited by a user – in the event of online service having been entered via a link;
      6. Information on user’s browser;
      7. Information on user’s IP.
    12. The above-mentioned data shall not be associated with particular persons browsing the sites.
    13. The above-mentioned data shall be used solely for the purpose of server administration.
    14. In order to change the settings of cookie policy it is necessary to modify the browser settings.
    15. Detailed information on change of settings regarding cookies or their independent removal in the most popular internet browsers shall be available in the Help section of an internet browser.
  5. V. Final provisions

    1. To all matters not covered by this privacy policy, relevant provisions of the Polish law shall apply, in particular, provisions of the Act on protection of personal data and the Civil Code.
    2. Questions and reservations regarding the privacy policy of the server shall be directed to: drukarnia@comgraph.com.pl.
    3. The user shall comply with the current privacy policy of the server.
    4. Development of internet technology, legislative changes regarding protection of personal data and the development of service may result in changes to the privacy policy of the service. In the event of a change to the currently binding privacy policy, relevant modifications shall be made to this document. Orders placed before the date of implementing changes to this privacy policy shall be executed in accordance with the provisions in force prior to introduction of changes.
    5. Amending content of this privacy policy may take place upon notifying the users on the extent of intended changes not later than 14 days before of their coming into force.
    6. This privacy policy shall be in force since 1 May 2014.